Shipping policy

Shipping Policy

At Anmaki Jewelry, we're committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days after payment is received.
Orders are processed Monday through Friday, excluding weekends and holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note that processing times may be longer during holidays, promotions, or periods of high order volume.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days (if available)

Delivery times are estimates only and are not guaranteed.

Tracking Your Order

Once your order ships, you'll receive an email containing your tracking number. Please allow up to 24 hours for tracking information to update.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered, please contact us immediately. If your order has not yet shipped, we will do our best to update the address. Once an order has shipped, we are unable to make changes.

Orders returned to us due to an incorrect or undeliverable address may require additional shipping charges to be reshipped.

Lost, Stolen, or Delayed Packages

Once a package has been handed over to the shipping carrier, Anmaki Jewelry is not responsible for shipping delays, lost packages, stolen packages, or packages marked as delivered by the carrier.

If your package is lost or delayed, we recommend contacting the shipping carrier directly using your tracking number. We will gladly assist you with any information needed to help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can review your claim.

International Shipping

International shipping may be available to select countries.

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs office. These fees are not included in the purchase price or shipping cost.